Shipping policy

We process orders within 2 to 3 business days. International delivery to France and the United States takes 6 to 10 business days. The total delivery time is therefore approximately 8 to 13 business days, with tracked shipping included for your peace of mind.

We also offer a 14-day return and refund policy. For any questions or assistance, our customer service team is always available to you.

If you have any questions regarding our Shipping Policy, please write to us at info@ruoegy.com or call us at +31639303636.