Each piece in the Ruœgy collection is carefully crafted with precision from premium fabrics sourced around the world. Designed to elevate and refine your wardrobe, our garments combine classic elegance with modern sophistication.

To preserve the quality of your Ruœgy garment, we recommend gentle hand washing or professional dry cleaning. Keep your clothing away from prolonged exposure to sunlight and store it in a cool, dry place. With proper care, your Ruœgy item will retain its beauty and quality for many years.

We process orders within 2 to 3 business days. International shipping to France takes 6 to 10 business days. The total delivery time is therefore approximately 8 to 13 business days, with tracked shipping included for your convenience. Please see our Shipping Policy for more details.

You may request a return within 14 days of delivery for unused items in their original packaging. Return shipping costs are the customer’s responsibility, unless the item is defective or incorrect. To initiate a return, contact info@ruoegy.com. Please see our Refund Policy for more details.

At Ruœgy, exceptional service is part of the experience. Our dedicated support team is available 7 days a week to help with anything you need—from sizing and style advice to order updates and returns.

Customer service:
Monday to Friday: 9:00 a.m. – 5:00 p.m. CET
Weekend: 10:00 a.m. – 4:00 p.m. CET
Average response time: < 24 hours

Wherever you are, we’re always here to help.

Contact us:
Email: info@ruoegy.com
Tel: +31 6 39303636