Shipping policy

We process and ship orders quickly: delivery to the United States and the United Kingdom takes 2 to 10 business days in total, including processing, with tracked shipping included for your peace of mind.

Shipping is free on all orders to the United States and the United Kingdom, with no minimum purchase. For orders to the United States and the United Kingdom, all duties and taxes (including UK VAT) are included in the price: you will not be charged any extra fees on delivery.

We also offer a 30-day return and refund policy. If you have any questions or need help, our customer service team is always here for you.

If you have any questions about our Shipping Policy, please email us at info@ruoegy.com or call us at +31 6 39303636.